S777 Game Privacy Policy

01 Introduction

This Privacy Policy describes how s777 game ("we," "us," "our," "the Platform") collects, uses, stores and protects personal information provided by users ("you," "the Player") of the s777 game website at s777game.app and all associated services, including the mobile app available via our download page.

By registering an account or continuing to use any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described here. This policy forms part of our Terms and Conditions and should be read alongside them.

We review and update this policy periodically. The date at the top of this page reflects when the most recent revision was made. We recommend checking this page from time to time, particularly if you have questions about how your data is being handled.

02 Personal Data We Collect

S777 game collects only the personal information that is necessary to provide a secure and functional gaming experience. The categories of personal data we may collect include the following:

2.1 — Account & Identity Information

• Full legal name as it appears on your CNIC or other identity document
• Date of birth (to verify that you meet the 18+ age requirement)
• Email address and mobile phone number
• Username and encrypted account password
• Copies of identity documents submitted during KYC verification (such as CNIC front and back)

2.2 — Financial & Transaction Data

• PKR deposit and withdrawal amounts and dates
• Payment method identifiers — for example, your JazzCash or Easypaisa account number (masked), bank account name and last few digits
• Transaction reference numbers and processing status records
• Bonus claims, wagering history and promotional participation records

2.3 — Gameplay & Activity Data

• Games played, bet amounts, session durations and game outcomes
• Login times, session activity logs and platform navigation patterns
• Responsible gaming settings you have applied, such as deposit limits or self-exclusion periods

2.4 — Technical & Device Data

• IP address at time of registration and login
• Device type, operating system and browser version
• Cookies and similar tracking technologies (see Section 7)
• General geographic location derived from IP address

2.5 — Communications Data

• Content of messages sent to customer support via live chat or email
• Records of complaints, disputes and their resolution outcomes
• Marketing communication preferences and opt-in/opt-out history

03 How We Collect Your Data

Personal information is collected through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support or update your profile settings.
• Automatically — through cookies, session logs and device fingerprinting technologies as you interact with the platform and app.
• From payment processors — payment providers such as JazzCash, Easypaisa, Raast and bank transfer networks share transaction confirmation data with us so we can credit your account accurately.
• From fraud and identity verification partners — where we use third-party services to verify identity documents or cross-check information provided during registration.

04 How We Use Your Personal Data

The data we collect is used exclusively for the following purposes. We do not use your data for any purpose not listed here without obtaining your prior consent:

When we send promotional messages about bonuses, PSL season offers, cricket-themed events or new game launches, we only do so if you have opted in to receive them. You can withdraw that consent at any time.

05 Sharing Your Personal Data

S777 game does not sell, rent or trade your personal information to any third party. We share data only in the following limited and controlled circumstances:

5.1 — Service Providers

We work with carefully selected third-party service providers who process data on our behalf and are contractually bound to handle it securely and only for the purposes we specify. These include payment processing partners, game software providers, identity verification services, cloud hosting providers and customer support infrastructure providers.

5.2 — Fraud Prevention & Security

Where necessary to detect, prevent or investigate fraudulent activity, account abuse or security threats, we may share relevant data with fraud prevention partners or law enforcement authorities. This is done only to the extent required and with appropriate safeguards in place.

5.3 — Legal Requirements

We may disclose personal information if required to do so by law, a valid court order or a legitimate request from a relevant authority. In such cases we will share only the minimum data necessary to comply with the obligation.

5.4 — Business Transfers

In the event of a merger, acquisition or sale of part or all of the platform's operations, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, you will be notified in advance and the receiving entity will be bound by this Privacy Policy or an equivalent standard.

06 Payment Data & Financial Information

S777 game takes the handling of financial information particularly seriously. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or a debit or credit card, your payment is processed via the relevant payment provider's secure infrastructure. S777 game does not store your full card numbers, mobile wallet PINs or online banking passwords on our servers.

We retain records of transaction amounts, dates, methods and reference numbers for the purposes of account management, dispute resolution, fraud prevention and legal compliance. These records are kept for the retention period specified in Section 8 and are accessible only to authorised members of the s777 game team.

07 Cookies & Tracking Technologies

S777 game uses cookies and similar technologies to operate the platform effectively, maintain your login session, remember your preferences and gather anonymised analytics about how the platform is used. The types of cookies we use include:

• Essential Cookies: Required for the platform to function. These maintain your session, keep you logged in and remember core preferences. They cannot be disabled without impacting your ability to use the site.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform. This helps us identify areas for improvement without identifying you personally.
• Security Cookies: Help detect and prevent fraudulent activity by recognising devices and flagging unusual login patterns.
• Preference Cookies: Store your language and display preferences so you don't have to reset them each visit.

You can manage cookie settings through your browser. Disabling essential cookies may impact platform functionality. Disabling analytics or preference cookies will not affect your ability to play games or manage your account.

08 Data Retention Periods

We do not keep personal data longer than is necessary. The following retention principles apply across the different categories of data we hold:

• Account and identity data: Retained for the duration of your account and for a period of up to five years following account closure, to meet legal and audit obligations.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction in line with standard financial record-keeping requirements.
• KYC verification documents: Retained for the duration of your account and up to five years after closure. Copies are stored securely and accessed only when required for compliance or dispute resolution.
• Customer support communications: Retained for three years from the date of the last interaction, or longer if the matter is subject to an ongoing dispute or investigation.
• Marketing preferences and opt-in records: Retained until you withdraw consent, after which your opt-out preference is recorded and maintained.
• Technical and device logs: Typically retained for 90 days for security monitoring purposes, after which they are deleted or anonymised.

Once a retention period expires and there is no legal requirement to retain the data further, it is securely deleted or irreversibly anonymised.

09 Security Measures

Protecting the personal information of our Pakistan players is a core operational priority. The security measures we have in place include:

• TLS/SSL Encryption: All data transmitted between your browser or app and our servers is encrypted using industry-standard Transport Layer Security.
• At-Rest Encryption: Sensitive data stored in our databases, including personal details and payment records, is encrypted at the storage level.
• Access Controls: Personal data is accessible only to authorised s777 game team members whose roles require it. Access is logged and audited.
• Password Security: Account passwords are stored as salted, one-way cryptographic hashes. We never store your password in plain text and cannot retrieve it — only reset it.
• Fraud Monitoring: Automated systems monitor login patterns, transaction behaviour and account activity around the clock to detect and flag anomalies.
• Regular Security Reviews: Our security infrastructure and practices are reviewed regularly to identify and address emerging risks.

Despite these measures, no internet-connected system can guarantee absolute security. If you have any concern about the security of your account, change your password immediately and contact our support team.

10 Your Data Rights

As a player on the s777 game platform, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team using the details in Section 13.

• Right of Access: You can request a copy of the personal data we hold about you, including your account details, transaction history and any KYC records on file.
• Right to Rectification: If any personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. For most account details, you can update these directly from your account profile.
• Right to Erasure: You can request that we delete your personal data. We will action this where there is no overriding legal or contractual obligation to retain it. Note that financial transaction records have mandatory retention periods that prevent immediate deletion.
• Right to Restrict Processing: In certain circumstances you can ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to Data Portability: You can request a copy of the personal data you have provided to us in a structured, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We aim to respond to all data rights requests within 30 days. If a request is complex or involves a large volume of data, we may need up to 60 days, and will notify you within the initial 30-day window if an extension is required.

11 Children and Minors

S777 game is strictly an adult platform. Access is permitted only to individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal information, we will take immediate steps to close the account, delete the data and, where appropriate, refer the matter to the relevant authorities.

If you believe a minor may be using the platform or has provided their information without parental knowledge, please contact our support team immediately so we can investigate and take action. Parents and guardians are encouraged to make use of device-level parental controls to restrict access to gambling platforms for minors in their household.

12 Updates to This Privacy Policy

S777 game may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes, we will notify you — either through a banner on the website, an in-app notification or an email to the address associated with your account.

The updated policy will always show the revision date at the top of the page. Your continued use of the s777 game platform after changes are notified constitutes acceptance of the revised policy. If you do not agree with any updated provisions, you should stop using the platform and contact us to close your account.

We encourage you to review this page periodically, particularly around major platform updates or the start of new promotional seasons such as PSL or major T20 tournament periods when promotional data processing may increase.

13 Contact Us About Your Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with our team through any of the following channels:

• Email: [email protected] (please copy this address manually — it is displayed as plain text only)
• Live Chat: Available within the platform when you are logged into your account — usually the fastest way to get a response
• Support Email: [email protected] for general account and privacy-related enquiries
• FAQ: Visit our FAQ page for answers to common questions about accounts, data and platform policies

When contacting us about a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently. We do not require you to provide additional personal information beyond what is needed to verify your identity and locate your record.